Episode 25 — Improve SOC Handoffs With Playbooks, Case Management, and Evidence Standards
This episode focuses on improving SOC handoffs so investigations remain coherent across shifts, teams, and escalations, a frequent exam concept because it combines process control, evidence quality, and operational resilience. You will learn how playbooks create consistent actions for common incident types, how case management preserves timelines and decision rationale, and how evidence standards prevent escalations that lack the artifacts needed to proceed. We discuss what to capture in every case, including key indicators, systems touched, actions taken, and the reason behind containment choices, plus how to avoid common breakdowns like tribal knowledge, inconsistent notes, and missing context that causes repeated work. A scenario shows how a night shift can escalate a suspicious lateral movement case to engineering without losing forensic value, and troubleshooting guidance covers drift when playbooks are not updated as tools and environments change. You will leave with a clear understanding of how structured handoffs reduce response time and improve auditability. Produced by BareMetalCyber.com, where you’ll find more cyber audio courses, books, and information to strengthen your educational path. Also, if you want to stay up to date with the latest news, visit DailyCyber.News for a newsletter you can use, and a daily podcast you can commute with.
