Episode 14 — Coordinate Communications: Legal, PR, Executives, and Affected Stakeholders
This episode explains how to coordinate communications during security incidents so technical response is not undermined by confusion, contradictory messages, or premature conclusions, an area the certification exam often tests through leadership judgment and process alignment. You will learn how to segment audiences such as executives, legal, public relations, regulators, customers, and internal teams, and how each group requires different detail, timing, and tone. We cover how to communicate facts without speculation, how to preserve privilege when appropriate, and how to build a consistent narrative that matches evidence and timeline as it develops. You will also examine best practices for setting an update cadence, using a single source of truth, documenting decisions, and handling high-pressure executive questions when answers are incomplete. A scenario-driven walkthrough highlights common pitfalls like uncontrolled email threads, inconsistent status reports, and overpromising on restoration timelines, then shows how structured communication supports trust while the investigation proceeds. Produced by BareMetalCyber.com, where you’ll find more cyber audio courses, books, and information to strengthen your educational path. Also, if you want to stay up to date with the latest news, visit DailyCyber.News for a newsletter you can use, and a daily podcast you can commute with.
